About Us
"Through our passionate delivery of value and excellence our aim is to be the leading provider of trusted wine solutions."
A History
Established in 2008, VI Packaging emerged in response to the growing need for comprehensive, personalised packaging solutions. We saw an opportunity to serve wineries and contract bottlers who required more than just products; they needed a partner who could understand their unique needs and provide tailored solutions.
Our focus from the outset was on service. We believed that by putting our customers at the heart of our business, we could build a company that was not just successful, but also respected and trusted. This customer-centric approach guided us as we developed our product range, expanded our services, and built relationships with our clients.
The success we enjoy today is a testament to this early emphasis on service. Our customers appreciated our commitment to understanding their needs and providing solutions that were not just high-quality, but also sustainable and innovative. This allowed us to build strong, long-term relationships with our clients, which in turn fueled our growth and diversification.
As we look back on our journey, we are proud of the success we have achieved. But more than that, we are grateful for the opportunity to serve our customers and to be a part of their success stories. As we look to the future, we remain committed to this ethos of service, ready to meet the evolving needs of our customers in the wine, beer, and spirits industry.
Our Mission
Building on our success in the wine industry, we embarked on a journey of expansion and diversification. Recognising the burgeoning craft beer and spirits markets, we have broadened our product range to cater to these dynamic sectors.
Our commitment to innovation and quality has enabled us to increase our sales volumes significantly. We have successfully introduced a variety of packaging solutions specifically designed for craft beers and spirits, reflecting the unique character and quality of these beverages.
As we continue to grow, we remain dedicated to our mission of providing exceptional customer service and sustainable, high-quality products. Whether you're a boutique brewery, a craft distillery, or a large-scale winery, we have the packaging solutions to meet your needs and enhance your brand
Meet the Team
Behind every great company is a team of dedicated individuals, and ours is no exception. Our team is a diverse group of professionals, each bringing with them unique skills and experiences. From our National Sales Manager's strategic leadership to our Customer Service Representative's daily commitment to client satisfaction, every team member plays a crucial role in delivering the premium products and personalised service we're known for.
Kate Salway
National Sales Manager
Kate is our National Sales Manager, with 15 years of experience across multiple roles within the packaging industry.
Kates' expertise lies in fostering strong relationships and driving sales growth. With a deep understanding of customer needs Kate lead our sales team in delivering premium, personalised packaging solutions.
Sarah Gallasch
Senior Account Manager
Sarah Gallasch is our Senior Account Manager, a dedicated professional with a proven track record in the packaging industry.
Sarah is pivotal in managing key accounts, ensuring customer satisfaction, and with a customer-centric approach, excels in delivering personalised packaging solutions that meet our clients' unique needs
Michelle Boehm
Customer Service Coordinator
Michelle, a valued member of our Customer Service team, serves as a daily contact for all customers, efficiently handling orders and providing support as required.
Michelle has exceptional product understanding and knowledge. Michelle works hard to make each interaction meaningful and to strengthen our client relationships.
Molly Smart
Customer Service Coordinator
Molly, one of our Customer Service Representatives, acts as a daily liaison for our customers, efficiently handling order processing and providing timely support.
Molly's dedication to customer satisfaction shines through in her thorough follow-up, ensuring that every interaction is valuable and reinforces our client relationships.
Tanya Pitcher
Customer Service Coordinator
Tanya, a key member of our Customer Service team, serves as a daily point of contact for our customers, managing order processing with efficiency and delivering prompt support.
Tanya's commitment to customer satisfaction is evident in her diligent follow-up, making sure each interaction is meaningful by confirming understanding and enhancing our client relationships.