Who We Are
The Vi Packaging team has over 65 years experience in the wine packaging industry and is focused on working with customers to exceed their expectations, offering reliable and professional service.
Each contract customer has a dedicated Account Manager to lend assistance and guidance through packaging decisions. All other enquiries are sent to our Vi Packaging e-mail. We have three dedicated Customer Service Coordinators who monitor this e-mail and look after the day to day enquiries to ensure customer packaging materials are running on time and are delivered to you, ready for the bottling date.
James Vallance
Commercial Manager
James has an extensive history in the wine/drinks industry most recently working with Treasury Wine Estates in the United States and South Australia. His wide range of knowledge and experience compliments the team and supports us in delivering value and excellence to our customers.
Kate Salway
Sales and Supply Manager
Kate manages the team and the key accounts for VI Packaging. She has been with VI Packaging for over nine years so has a great understanding of the industry and has built a great relationship with customers and suppliers over this time.
Daniel Bauer
Account Manager
Daniel has worked as a customer service representative in the team for over two years and has recently transitioned to an account management role. He has extensive customer service skills with a sound knowledge of the craft beer and cider industry. Daniel is out on the road regularly servicing the WA and SA region.
Jo Baker
Digital Marketing and Design Manager
Jo has been in the VI Packaging department since the beginning in 2008 and has been in the wine industry for over 15 years. With a background in marketing and graphic design, she can help with packaging design.
Sarah Gallasch
Customer Service Coordinator
Sarah Gallasch is one of our dedicated Customer Service Coordinator’s for VI Packaging. Sarah comes to us from Cozwine where she previously was a Team Leader and before that the Senior Recruitment Consultant. In all roles Sarah has been customer driven and has demonstrated the ability to build trusting and strong relationships. She is passionate about delivering exceptional customer service.
Deborah Noack
Customer Service Coordinator
Deborah has been with the team for four years and has extensive customer service, administration and accounts skills. With a strong knowledge of cartons and labels she provides outstanding service to our customers.
Kirstie Morgan
Customer Service Coordinator
Welcome back Kirstie, who has joined us on a part time basis to assist in supporting our customer service team. Through working previously with VI Packaging she has gained strong administrative and customer service skills so it great to have her back.
Emma Haynes
Customer Service Coordinator
Emma Haynes has recently joined the team the VI Packaging team. Emma had transitioned from the Vinpac Customer Service Department which she worked in for over a year and has developed a great range of customer service skills since her time in the CSR team.