Who We Are
The Vi Packaging team has over 65 years experience in the wine packaging industry and is focused on working with customers to exceed their expectations, offering reliable and professional service.
Each contract customer has a dedicated Account Manager to lend assistance and guidance through packaging decisions. All other enquiries are sent to our Vi Packaging e-mail. We have three dedicated Customer Service Coordinators who monitor this e-mail and look after the day to day enquiries to ensure customer packaging materials are running on time and are delivered to you, ready for the bottling date.
James has an extensive history in the wine/drinks industry most recently working with Treasury Wine Estates in the United States and South Australia. His wide range of knowledge and experience compliments the team and supports us in delivering value and excellence to our customers.
Sales and Supply Manager
Kate manages the team and the key accounts for VI Packaging. She has been with VI Packaging for over nine years so has a great understanding of the industry and has built a great relationship with customers and suppliers over this time.
Sarah Gallasch is one of our dedicated Customer Service Coordinator’s for VI Packaging. Sarah comes to us from Cozwine where she previously was a Team Leader and before that the Senior Recruitment Consultant. In all roles Sarah has been customer driven and has demonstrated the ability to build trusting and strong relationships. She is passionate about delivering exceptional customer service.
Customer Service Coordinator
Emma Haynes has recently joined the team the VI Packaging team. Emma had transitioned from the Vinpac Customer Service Department which she worked in for over a year and has developed a great range of customer service skills since her time in the CSR team.